About the Role
A creative and motivated Sales and Marketing Operations Manager is sought to join a dynamic farm-based business. This varied role combines operational management with strategic marketing to drive business growth and customer satisfaction.
Key Responsibilities:
Operations:
Manage daily packaging and dispatch (100+ items)
Handle financial controls, invoicing, and reporting in Xero
Oversee stock control and ordering
Monitor marketing KPIs and analytics
Marketing & Brand:
Develop and execute multi-channel marketing campaigns with SEO optimization
Manage social media platforms (Instagram, Facebook, TikTok) and create engaging content
Maintain consistent brand voice across newsletters, blogs, emails, and website
Track campaign performance and competitor activity
Manage digital reputation and customer feedback
Organize industry events and trade shows
Requirements:
The ideal candidate will have:
Strong written, visual, and creative skills
Experience with social media, email marketing, SEO, and CMS
Knowledge of e-commerce platforms (Shopify, Amazon preferred)
Proficiency with CRMs, Mailchimp, and Meta tools
Excellent customer service and problem-solving abilities
A proactive, organized approach with ability to manage multiple projects
A passion for animals, farming, and country life